from GameGears

Turtle Beach X32 Wireless Stereo Headset (Xbox 360 & PC)

Thu, 02 Feb 2012 22:40:26 +0000

Turtle Beach X32 Wireless Stereo Headset (Xbox 360 & PC)

Frequently Asked Questions

When will I be charged?

Unless you are paying with PayPal or Google Checkout you will not be charged until your item is dispatched. All pre-orders are charged 2 - 4 days before disptach. This is to allow time for your item to be prepared and shipped well in advance of the release date. Our Payment Guide can be found here

When will my item arrive?

Please check the 'Delivered By' date on the item page. All 'In Stock' items are usually delivered Next Business Day. Pre-Orders are delivered on or before Release Date. The Release Date is set by the Manufacturer, and is subject to changes. Please check back on the item page for any changes.

Will I be notified when my item is sent?

You will receive an email notification from us. Please check your spam folder in case our email is there. You can also check the dispatch status of your order in the 'My Account' area, under 'Order History'. Your item will only appear there once it is dispatched.

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach X42 Surround 3D Audio Headset (Xbox 360 & PC)

Thu, 02 Feb 2012 22:41:56 +0000

Turtle Beach X42 Surround 3D Audio Headset (Xbox 360 & PC)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Amigo II USB Soundcard (PC)

Sat, 22 Oct 2011 13:51:46 +0100

Turtle Beach Amigo II USB Soundcard (PC)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Micro II USB Soundcard (PC)

Fri, 04 Nov 2011 11:21:16 +0000

Turtle Beach Micro II USB Soundcard (PC)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Earforce XBA Bluetooth Adaptor (XBox 360)

Sat, 22 Oct 2011 13:39:30 +0100

Turtle Beach Earforce XBA Bluetooth Adaptor (XBox 360)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Earforce XC1 Headset (XBox 360)

Sun, 20 Nov 2011 21:08:06 +0000

Turtle Beach Earforce XC1 Headset (XBox 360)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Earforce DX11 Headset (XBox 360)

Tue, 29 Nov 2011 21:43:37 +0000

Turtle Beach Earforce DX11 Headset (XBox 360)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Turtle Beach Earforce DPX21 Headset (PS3 & XBox 360)

Sat, 22 Oct 2011 12:43:41 +0100

Turtle Beach Earforce DPX21 Headset (PS3 & XBox 360)

Frequently Asked Questions

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Battle.net Authenticator

Fri, 03 Feb 2012 11:44:37 +0000

Battle.net Authenticator

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Battlefield 3 Vault for PS3

Fri, 21 Oct 2011 11:37:35 +0100

Calibur11 Battlefield 3 Vault for PS3

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Battlefield 3 Vault for Xbox 360

Fri, 21 Oct 2011 11:37:43 +0100

Calibur11 Battlefield 3 Vault for Xbox 360

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Gears of War 3 Vault (Xbox 360)

Tue, 07 Feb 2012 12:25:21 +0000

Calibur11 Gears of War 3 Vault (Xbox 360)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 MLG Vault - DigiCamo (Xbox 360)

Fri, 30 Dec 2011 15:32:17 +0000

Calibur11 MLG Vault - DigiCamo (Xbox 360)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Base Vault - Gundam White (Xbox 360)

Thu, 01 Sep 2011 15:32:51 +0100

Calibur11 Base Vault - Gundam White (Xbox 360)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Base Vault - Grayzilla (Xbox 360)

Thu, 01 Sep 2011 15:32:30 +0100

Calibur11 Base Vault - Grayzilla (Xbox 360)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.

Calibur11 Base Vault - Urban Blue (Xbox 360)

Thu, 01 Sep 2011 15:32:01 +0100

Calibur11 Base Vault - Urban Blue (Xbox 360)

Frequently Asked Questions

When will I be charged?

When will my item arrive?

Will I be notified when my item is sent?

My item has not arrived. Now what?

Your item may have been delayed by Royal Mail or our other Carriers. To ensure your item is not missing, please do the following before contacting us about a missing item:

Check with neighbours in case your item has been left with them
Check for any calling cards left by Royal Mail or Couriers
Check at your Local Royal Mail Depot (Sorting Office) for returned items as 'Undeliverable'
Allow 10 working days from date of dispatch.